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  • Acknowledgement of Country | rainasfdcs

    ​ Raina’s Family Day Care Scheme acknowledges the Jagera, Yuggera and Ugarapul peoples of the greater Ipswich region; the Yagara and Yugambeh peoples of the greater Logan region; and the Jagera and Turrbul peoples of the greater Brisbane region, who are the traditional custodians of the land which we work and live. ​ We respect and honor the diverse language, customs, culture, and traditions of First Nations peoples and pay respect to Elders - past, present and emerging. ​ We are conscious of the sacred connection Aboriginal and Torres Strait Islander peoples have to the land, the sky, and the waterways. ​ We honor the cultural diversity of all Aboriginal and Torres Strait Islander peoples who have lived on this earth since the beginning of the Dreaming. ​ We celebrate the continuous living cultures of First Nations peoples and acknowledge the important contributions Aboriginal and Torres Strait Islander culture make to Australian society.

  • Coordination Team | rainasfdcs

    Savali Harvey Director / Educational Leader savali.rfdcs@gmail.com My journey in Early Childhood Education began in the late 80's, early 90's. I have since worked in Primary Education, Secondary Education and Tertiary Education settings in Australia and New Zealand. In my current role as Director of Raina's, I oversee the operations of the entire business. In my role as Educational Leader / Coordinator I am able to establish real, honest and reciprocal relationships with our Educators and FDC Families. I am passionate about advocating for quality Early Childhood Education and Care for Pasifika Families in the Ipswich, Logan and Brisbane regions. I am proud to work in FDC alongside my Educators. Genevieve Aiono Coordinator genevieve.rfdcs@gmail.com I completed my Diploma in Early Childhood Education and Care in 2015 and began my journey as an Educator in FDC. From this position, I moved onto mentoring Educators in my role as Coordinator. In my current role at Raina's, I am capacity building with culturally and linguistically diverse Educators. As a bi-lingual Coordinator, I am able to facilitate in-house learning with our Pasifika Educators. In 2021 I completed my own professional development journey with Be You which increased my knowledge around mental health and wellbeing. I am passionate about my role and I am proud to be apart of the Family Day Care sector. Amanda Vickery Office Manager amanda.rfdcs@gmail.com I am currently undertaking a Masters of Learning and Teaching (Primary Education) at USQ. In January 2020, I graduated with a Graduate Certificate of Business Administration. In my role as Office Manager, I ensure that our service remains compliant with the National Laws & National Regulations. I also facilitate our Educator Meetings throughout the year which is a great way for me to build relationships with our Educators. I am proud to work in the Early Childhood Education and Care sector and to be apart of Raina's Family Day Care Scheme. Joan Taupo Administration / Coordination joan.rfdcs@gmail.com Mid-year 2021, I have enrolled into the Masters of Learning and Teaching (Early Childhood) course at USQ, to further deepen my knowledge in the Early Childhood Education and Care sector. In December 2020, I completed my Graduate Certificate of Education at USQ specialising in Early Childhood. I have been working in ECEC since Raina's Family Day Care Scheme's first month of operations in 2017. In my current roles, I support the Educational Leader and the Coordination Team. I also take responsibility for our social media presence, maintain our website and produce our own in-house magazine. I am proud to work in Family Day Care.

  • Community Services | rainasfdcs

    ​ Centrelink Multilingual Services (QLD) 131 202 humanservices.gov.au Multilingual Phone Service - speak with a skilled bilingual service officer or read information in your language about our payments and services. ​ QStars QLD Statewide Tenant Advice and Referral Service ( 1300 744263) qstars.org.au QSTARS is a free independent advice and referral service for all Queensland renters ​ Beyond Blue (QLD) 1300 224 636 beyondblue.org.au Beyond Blue is a free support service that provides counselling and support for anyone experiencing suicidal thoughts, depression and anxiety. ​ Narragunnawali narragunnawali.org.au Narragunnawali's online platform is free to access and provides practical ways to introduce meaningful reconciliation initiatives in the classroom, around the school and with the community. ​ Womensline (DVConnect) Crisis Support (QLD) 1800 811 811 dvconnect.org Womensline is the only state-wide telephone service, offering women who are experiencing domestic or family violence free professional and non-judgemental telephone support. ​ Mensline (DVConnect) Crisis Support (QLD) 1800 600 636 dvconnect.org Mensline is a free, confidential telephone, counselling, referral and support service especially set up for men. ​ Parentline (QLD) 1300 301 300 parentline.com.au Parentline is a confidential telephone counselling service aimed at providing professional counselling and support for parents and caregivers. ​ 13 Health by Queensland Health (QLD) 13 43 25 84 qld.gov.au 13 Health is a 24hour confidential phone service that provides health advice from qualified nurses. If in an emergency call triple zero (000) for Police, Fire and Ambulance services. ​ Asthma Australia Foundation Information Line (QLD) 1800 278 462 asthmaonline.org.au Free information service from qualified health professionals who have specific expertise and experience in Asthma. ​ Allergy & Anaphylaxis Australia (QLD) 1300 728 000 allergyfacts.org.au Free information service from qualified health professionals who have specific expertise and experience in Allergy and Anaphylaxis. Parents Without Partners (QLD) (07) 3275 3290 ​ Family Relationship Advice Line (QLD) 1800 050 321 familyrelationships.gov.au Free national telephone service established to assist families affected by relationship or separation issues. ​ Gambling Help Online (QLD) 1800 858 858 gamblinghelponline.org.au Gambling Help Online is a nationwide service that provides free, private and confidential telephone crisis counselling and intervention for men and women who are experiencing issues controlling their gambling. ​ Kids Helpline (QLD) 1800 551 800 kidshelpline.com.au Kids Helpline is a free 24hour counselling service for Australian kids and young people aged 5-25yrs. ​ Speech Pathology Australia 1300 368 835 speechpathologyaustralia.org.au Speech Pathology Australia is the national peak body for the speech pathology profession in Australia. Speech pathologists are university trained allied health professionals with expertise in the assessment and treatment of communication and/or swallowing difficulties. ​ Playgroup QLD 1800 171 882 playgroupqld.com.au Playgroup Queensland supports in excess of 12,000 families in metropolitan, regional, rural and isolated communities through the State by offering early years’ programs and services that strive for optimal child well-being and development. ​ Your Town 07 3368 3399 yourtown.com.au Your Town is a registered charity and public company providing services young people can access to find jobs, learn skills, become great parents and live safe, happy lives. ​ Lifeline 13 11 14 lifeline.org.au Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. ​ KU Inclusion Support 1800 811 039 inclusionsupportqld.org.au KU manages a range of inclusion support services to all Australian Government funded services including centre based day care, family day care and out of school hours care services under the Australian Government’s Inclusion Support Programme together with our partner organisations. Back to Top

  • Vacancies | rainasfdcs

    The Federal Department of Education and Training (DET)'s new Child Care Finder website was launched to replace the MyChild.gov.au website. The Child Care Finder website will enable parents to easily search for long day care, family day care, in home care and outside school care opportunities in their area. Those seeking childcare are able to tailor their search to cater for specific needs such as whether or not a service provides nappies, or lunch, and select opening hours which suit their needs. Using an interactive map, parents are able to see ECEC services with and without vacancies in their area, choosing those which meet their needs. Also shown are the costs per day for services, and how services rank against one another in terms of the National Quality Framework. The Child Care Finder can also notify parents, using push notifications to the parents’ phone, of when a vacancy at their preferred service becomes available. ​ Click link to find Raina's Family Day Care Scheme on www.childcarefinder.gov.au ​ Please be advised vacancies are subject to change without notice and the Child Care Finder website will be updated at periodic times throughout the month. Vacancies are also variable and may not specify details on sessions of care being offered to children and families. For example, an Educator may only be able to provide sessions of care to child/children on a part-time basis (eg. from 9am to 2pm). Update l Effective 7 February 2022, the fees, vacancies, quality ratings and inclusions of early childhood services will be published on StartingBlocks.gov.au. This information will no longer be published on the Child Care Finder website from June 2023.

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  • Service Statement of Philosophy | rainasfdcs

    We recognise the diverse ecological systems that surround a child ​ We promote safe and secure environments for children in homes ​ We encourage bicultural learning and teaching for all ​ We believe everyone has the right to feel connected, to feel valued and to be heard ​ We advocate for the empowerment of diverse families accessing early childhood education and care ​ We embrace diverse values, beliefs, cultures and languages in our learning community ​ We commit to mental health and wellbeing for all ​ We strive to promote inclusion and participation of all ​ We uphold social justice and equity for all ​ We acknowledge the traditional custodians, local Indigenous communities and Elders past, present and emerging ​ We maintain the protocols, principles and practices outlined in the National Quality Framework, Early Childhood Australia Code of Ethics and United Nations Convention on the Rights of the Child

  • Enrol your Child | rainasfdcs

    If you would like to be placed on our waiting list, please click on tab 'Child Waiting List' above or send us than email admin@rainasfdcs.com.au to be sent a manual copy. ​ If you have discussed enrolment with an Educator, please click the link below to enrol your child: ​ https://rainas-fdc.hubworks.com.au/ ​ The following information will be required for enrolment (online & manual): ​ Child's full name and gender Child's CRN (customer reference number) Child's date of birth & place of birth Child's home address Contact details of each known parent of the child Parent's CRN (customer reference number) Parent's date of birth & place of birth Parent's home address Family status, details of any court orders, parenting orders or parenting plans in relation to the child or access to the child Emergency contact information (name, mobile, address) Permission for Emergency contact/s to authorised to collect the child, to notify in an emergency involving the child if a parent cannot be immediately contacted , to authorise to consent to medical treatment of, or to authorise the administration of medication to the child and who can authorise an Educator to take the child outside the education and care service premises. Health & medical information Other relevant health information, e.g. details of the child’s registered medical practitioner, any specific healthcare needs, allergies, medical management plans, or dietary restrictions Medicare number Immunisation history statement Special considerations (cultural, religious or additional needs) Primary language used in the child’s home ​ Enrolment Process ​ Step 1: Once you have completed the online enrolment form, our Office Manager will review all the information and check to see if it is correct. Your Educator or our Office Manager will be in touch if there are any additional details required. At this time, you will start to complete all the required paperwork with your Educator. Step 2: After the online enrolment and completing all required forms including contracted hours, our Office Manager will be in touch to let you know if anything needs to happen next after receiving these forms from your Educator. If we have received all the necessary paperwork you will move onto the next step. Step 3: At this stage, your Educator or our Office Manager will contact you to let you know when you can confirm your child's enrolment. You will need to log into your MyGov account to confirm your child's enrolment with Raina's Family Day Care Scheme. See step by step process here: https://www.servicesaustralia.gov.au/individuals/online-help/centrelink/confirm-your-childs-enrolment-details-child-care-subsidy ​ Step 4: Once you confirm enrolment, your Educator or our Office Manager will be in touch to let you know the status of your child's enrolment. Your child will only be able to commence FDC once the status of enrolment has 'confirmed' on our end. This may take anywhere between 48 hours or longer depending on if you have previously applied for CCS. If this is your first time applying for CCS, the waiting time can be longer. For more information regarding this process see here: https://docs.education.gov.au/system/files/doc/other/how_to_view_the_enrolment_status_in_the_pep.pdf ​ ​ Raina's Family Day Care Scheme must remain compliant with the Education and Care Services National Regulations and Education and Care Services Laws which means that all the above steps and required forms will need to be completed prior to commencing FDC. If there are any issues with enrolment, we may ask you to provide evidence that you have been approved, this is typically in the form of an online letter in your MyGov account. You will have a digital copy of this letter once your child's CCS has been approved. ​ Back to Top

  • Child Waiting List | rainasfdcs

    Child Waiting List Parent l First & Last Name Parent l Email & Phone Number Parent l Address & Suburb What type of education and care do you require? Before & After School Care l Prep - Year 6 School Holiday Care l All Ages Overnight & Weekend Care l All Ages Standard Hours of Care l Birth - 5 Years Child l First & Last Name and Date of Birth Child l Days & Hours Child l Additional Information I have applied for CCS with Services Australia (Centrelink) for my child / children Yes No Priority Access Aboriginal or Torres Strait Islander Single Parent Household Additional Needs l Medical Conditions Child is at Risk l Abuse or Neglect Not Applicable I understand that I will be prioritised by the information provided on this form and the availability for FDC vacancies at the time of this online application. I understand that there might not be any availability currently with Raina's Family Day Care Scheme and will wait to be contacted regarding vacancies. I give permission for the personal information to be stored in a third party software. Yes No Submit Child Waiting List Thanks for submitting! Back to Top

  • Contact Us | rainasfdcs

    Contact Details Email admin@rainasfdcs.com.au ​ Phone (07) 3389 3739 ​ Mobile 0434 703 812 ​ Emergency After Hours 0421 839 019 ​ Office Hours Monday - Friday 9:00am to 5:00pm ​ Saturday 9:00am to 12:00pm (by appointment only) ​ Sunday Closed Name Email Phone Subject How did you find us? Message Thanks! Message sent. Send

  • Local Libraries | rainasfdcs

    Forest Lake Mobile Library Forest Lake Shopping Centre, Forest Lake Blvd, Forest Lake QLD 4078 Brisbane City Council has a mobile library service, which offers a convenient service to residents living in Forest Lake. Visitors to the mobile library can borrow from a collection of over 6000 items as well as access the wider library collection of over 1.4 million items, including children’s books, popular bestsellers from the FastBack collection and the latest magazines and DVDs. ​ Ellen Grove Mobile Library Carole Park State School, 260 Waterford Rd, Wacol QLD 4076 Brisbane City Council has a mobile library service, which offers a convenient service to residents living in Ellen Grove. Visitors to the mobile library can borrow from a collection of over 6000 items as well as access the wider library collection of over 1.4 million items, including children’s books, popular bestsellers from the FastBack collection and the latest magazines and DVDs. ​ Brisbane City Council - Pop Up Library Various Locations Brisbane's Pop Up Library is designed to bring the joy of reading to Brisbane residents. The Pop Up Library visits selected parks in Brisbane three days per week. During each of these visits, library staff host interactive First 5 Forever storytime sessions for children and their parents or carers to enjoy. Children’s storytime sessions aim to support early literacy development and parents in their role as a child’s first and most important teacher. Each session presents a fun, educational and interactive way of learning rhymes and songs that you and your child can take home to enjoy together. These sessions also include practical tips on how you can support your child’s language and literacy skills from birth. ​ Street Library Various Locations Street Libraries are a beautiful home for books, planted in your front yard. They are accessible from the street, and are an invitation to share the joys of reading with your neighbours. Street Libraries are a window into the mind of a community; books come and go; no-one needs to check them in or out. People can simply reach in and take what interests them; when they are done, they can return them to the Street Library network, or pass them on to friends. ​ Ipswich Mobile Library Various Locations The Mobile Library is a branch of Ipswich libraries on wheels that circulates through and around the City of Ipswich visiting suburban and rural areas. Along with a range of library books, DVDs and CDs, the Mobile Library has a children’s reading area and internet access. ​ Ipswich Central Library (07) 3810 6815 Nicholas Street, Ipswich QLD 4305 ​ Interim Childrens Library (07) 3810 6610 40 South Street, Ipswich QLD 4305 | Corner East & South Streets, Ipswich QLD 4305 ​ Rosewood Library (07) 3810 6666 15 Railway Street, Rosewood QLD 4340 ​ Redbank Plaza Library (07) 3810 6177 1 Collingwood Drive, Redbank QLD 4301 ​ Redbank Plains Library (07) 3810 6887 Moreton Avenue, Redbank Plains QLD 4301 ​ Ipswich Mobile Library (07) 3810 6887 ​ Annerley Library (07) 3403 1735 448 Ipswich Road, Annerley QLD 4103 ​ Ashgrove Library (07) 3407 1940 87 Amarina Avenue, Ashgrove QLD 4060 ​ Banyo Library (07) 3403 2200 284 St Vincents Road, Banyo QLD 4014 ​ Bracken Ridge Library (07) 3667 6060 Corner Bracken & Barrett Streets, Bracken Ridge QLD 4017 ​ Brisbane Square Library (07) 3403 4166 266 George Street, Brisbane QLD 4000 ​ Bulimba Library (07) 3407 8223 Corner Riding Road and Oxford Street, Bulimba QLD 4171 Carina Library (07) 3407 1873 ​ Corner Mayfield Road and Nyrang Street, Carina QLD 4152 Carindale Library (07) 3407 1490 ​ Westfield Carindale Shopping Centre, Carindale QLD 4152 Chermside Library (07) 3403 7200 375 Hamilton Road, Chermside QLD 4032 ​ Coopers Plains Library (07) 3403 1530 107 Orange Grove Road, Coopers Plains QLD 4108 ​ Corinda Library (07) 3407 7701 641 Oxley Road, Brisbane QLD 4075 ​ Everton Park Library (07) 3403 7400 561 South Pine Road, Everton Park QLD 4053 ​ Fairfield Library (07) 3403 8615 Fairfield Gardens Shopping Centre, Fairfield QLD 4103 ​ Garden City Library (07) 3403 7745 Garden City Shopping Centre, Upper Mt Gravatt QLD 4122 ​ Grange Library (07) 3407 2523 79 Evelyn Street, Grange QLD 4051 ​ Hamilton Library (07) 3403 1050 Hamilton Town Hall, Hamilton QLD 4007 ​ Holland Park Library (07) 3403 7755 81 Seville Road, Holland Park QLD 4121 ​ Inala Library (07) 3403 2205 Inala Civic Centre, Inala QLD 4077 ​ Indooroopilly Library (07) 3407 0009 Indooroopilly Shopping Centre, Indooroopilly QLD 4068 ​ Mitchelton Library (07) 3403 7410 37 Heliopolis Parade, Mitchelton QLD 4053 ​ Mt Coot-tha Library (07) 3403 2550 Mt Coot-tha Botanic Gardens, Toowong QLD 4066 ​ Mt Gravatt Library (07) 3403 7775 8 Creek Road, Mt Gravatt QLD 4122 ​ Mt Ommaney Library (07) 3407 7010 171 Dandenong Road, Mt Ommaney QLD 4074 ​ New Farm Library (07) 3403 1061 135 Sydney Street, New Farm QLD 4005 ​ Nundah Library (07) 3407 8701 1 Bage Street, Nundah 4012 ​ Springfield Central Library (07) 3810 8144 Cnr Main Street & Sirius Drive Orion Springfield Central, Springfield Central 4300 ​ Sandgate Library Seymour Street, Sandgate QLD 4017 ​ Stones Corner Library (07) 3403 2170 280 Logan Road, Stones Corner QLD 4120 ​ Sunnybank Hills Library (07) 3407 0571 Sunnybank Hills Shopping Town, Sunnybank Hills QLD 4109 ​ Toowong Library (07) 3403 2590 Toowong Village Shopping Centre, Toowong QLD 4066 ​ West End Library (07) 3403 8620 178 Boundary Street, West End QLD 4101 ​ Wynnum Library (07) 3403 2199 145 Florence Street, Wynnum QLD 4178 ​ Zillmere Library (07) 3403 1455 Corner Jennings Street and Zillmere Road QLD 4034 Back to Top

  • About Us | rainasfdcs

    To play, press and hold the enter key. To stop, release the enter key. Raina's Family Day Care Scheme is a small family-owned business servicing the Ipswich, Logan and Brisbane regions. ​ Raina's Family Day Care Scheme first began operations in 2017 and has since continued to offer quality Early Childhood Education and Care to children and families from many diverse backgrounds. Our strongest connections are in Maori and Pacific Islander communities. ​ What makes Raina's Family Day Care Scheme the ideal choice for Families? ​ Experienced, qualified, culturally and linguistically diverse Educators & Coordination team Early mornings, evening care, overnight care, casual care and weekend care available Child Care Subsidy (CCS) available for eligible families Educator to child ratio - 1:4 prior to school-aged children (0-5 years) Before/after school and vacation care available for children up to 12 years Educational program that supports each child's ongoing learning and development Indoor and outdoor learning experiences, including routine excursions in the local community Play-based learning in safe, secure and vibrant learning environments Opportunities for non-routine excursion outings during school holidays Raina's Family Day Care Scheme must comply with a range of legislative requirements outlined in the National Quality Framework (National Quality Standards, Education and Care Services National Law and Education and Care Services National Regulations and National Approved Frameworks (EYLF & MTOP) Back to Top

  • Complaints & Grievance Process | rainasfdcs

    How to make a Complaint? All complaints and grievances will be treated as a priority by Raina’s Family Day Care Scheme. ​ Complaints regarding the health, safety and wellbeing of a child: ​ Contact Raina’s Family Day Care Scheme immediately (both Educators and families). Suspected harm or neglect towards a child is a serious matter and will be reported to Early Childhood Education and Care, Department of Education within 24 hours (Please see: Child Protection and Mandatory Reporting Policy for more information). Parents, Families, Caregivers, Educators and the Community: ​ Try to discuss the issue/complaint/grievance directly (please refer to conflict resolution process). How can a complaint be made? ​ In writing: ​ Please forward all written complaints to Savali Harvey ​ Email savali.rfdcs@gmail.com ​ Mail ​ Attn: Savali Harvey 2 Belleglade Avenue Bundamba Qld 4304 By phone: 07 3389 3739 a nd a sk to speak to Savali Harvey ​ In person: ​ 2 Belleglade Avenue Bundamba Qld 4304 Office Hours: ​ Monday to Friday 9:00am to 5:00pm ​ Saturdays 9:00am to 12:00pm (by appointment only) ​ Sundays Closed ​ Complaints and Grievances can also be made to our local Regulatory Authority Office: ​ Metro West Regional Office (Ipswich) PMB 2 Ipswich QLD 4305 Phone| 07 3436 6204 Email | metrowest.ecec@qed.qld.gov.au ​ Include in your written complaint/grievance: What happened and when did it happen? Who was involved? What would you like to see happen to fix the complaint/grievance? ​ Back to Top

  • Privacy Policy | rainasfdcs

    Privacy Information Collection Statements: ​ Records Raina’s Family Day Care Scheme is committed to preserving private and confidential files of the children, families, staff and visitors using the Service. We aim to protect the privacy and confidentiality by ensuring continuous improvement on our current systems use, storage and disposal of records, ensuring that all records and information about individual children, families, educators and management are preserved in a secure place and are only retrieved by or released to people who need the information to fulfil their responsibilities at the service or have a legal obligation to distinguish. ​ Personal Information: Raina’s Family Day Care Scheme collects and holds personal information about you or your child (that is, information relating to an individual or which can be used to identify an individual), that is reasonably necessary for or related to our activities and the services we provide. The purposes for which your personal information is collected will usually be obvious at the time it is collected. Raina’s Family Day Care Scheme collects personal information of parents and guardians, children, staff and stakeholders for the primary purposes of providing early childhood education and care services and advocating for the well-being, protection and development of children. Raina’s Family Day Care Scheme will only use your personal information for the purpose it was collected or a reasonably expected or related secondary purpose. Scope: This policy applies to Educators, children, families, staff, and management of Raina’s Family Day Care Scheme. ​ Policy Statement: The right to confidentiality and privacy of the child and the family is outlined in Early Childhood Code of Ethics and National Education and Care Regulations. We will respect the privacy of children and their families and Educators, while ensuring that they access high quality early years care and education in our Service. Adherence to Australian Privacy Legislation: Early Childhood Services, in this case Raina’s Family Day Care Scheme, are required to comply with Australian privacy law which includes the Privacy Act 1988 (the Act). Notifiable Data Breaches (NDB) scheme requires Raina’s Family Day Care Scheme to provide notice to the Office of the Australian Information Commissioner (formerly known as the Privacy Commissioner) and affected individuals of any data breaches that are “likely” to result in “serious harm.” Businesses that suspect an eligible data breach may have occurred, must undertake a robust assessment to determine if the data breach is likely to result in serious harm to any individual affected. A failure to notify that is found to constitute a serious interference with privacy under the Privacy Act may result in a fine of up to $360,000 for individuals or $1.8 million for organisations. In order to comply with the Privacy Act, Raina’s Family Day Care Scheme is required to follow the Australian Privacy Principles (APPs), which are contained in Schedule 1 of the Privacy Act 1988 (Privacy Act). In particular, the principles cover how personal information can be used and disclosed (including overseas), keeping personal information secure, and the open and transparent management of personal information including having a privacy policy. The Australian Privacy Principles (APP) cover: The open and transparent management of personal information including having a privacy policy. An individual having the option of transacting anonymously or using a pseudonym where practicable. The collection of solicited personal information and receipt of unsolicited personal information including giving notice about collection. How personal information can be used and disclosed (including overseas). Maintaining the quality of personal information. Keeping personal information secure. Right for individuals to access and correct their personal information. The APPs place more stringent obligations on APP entities when they handle ‘sensitive information’: In some circumstances Raina’s Family Day Care Scheme may seek to collect personal information that is sensitive. This may include information such as your child’s racial or ethnic origin or any cultural or religious requirements. We are also required by the Education and Care National Regulations to collect and hold details of your child’s medical conditions, immunisation history and additional needs. We collect this information as it is reasonably necessary for ensuring the well-being, protection and development of children in our care. Raina’s Family Day Care Scheme will only collect your sensitive information with your consent and will ensure that it is stored securely. If you do not wish for your sensitive information to be collected by Raina’s Family Day Care Scheme, you should discuss this on enrolment. Failure to Provide Information: Raina’s Family Day Care Scheme will act strictly in accordance with this policy and will be happy to discuss the reasons for seeking to collect your sensitive information. We will also discuss with you any consequences of not providing your sensitive information which may include an effect on the services Raina’s Family Care Scheme can provide to you. Kinds of Information Collected: Kinds of personal information Raina’s Family Day Care Scheme collects and holds may include your: name, gender, address, phone numbers, email address, date of birth, bank account details, credit card number, tax file number, Centrelink Customer Reference Number(CRN), date of birth (for CRN holder), custody arrangements and/or other information relevant to providing you with services . Additional specific information Raina’s Family Day Care Scheme collects and holds about children may include there: name, former name, gender, address, Centrelink CRN, immunisation status, date and place of birth, birth certificate, Medicare number, custody arrangements or parenting orders, dietary requirements, languages spoken, doctor’s details, medical conditions , additional needs, photographs and videos of children consent, samples of children’s work and general information about your child and your family that assists us in providing individualised early learning and care to children. Method of Collection: Personal information will generally be collected from you directly using our standard forms, over the internet via our website, via email or written communication with you, or through a telephone conversation with you. Photos and videos of children and children’s work samples are collected by Educators for pedagogy purposes. Name, address and phone numbers of children’s additional emergency contact people are collected from children’s parents or guardians. There may be on occasion be instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect the personal information from you directly. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected. Use of Personal Information: Raina’s Family Day Care Scheme takes seriously its obligations when dealing with your personal information. Raina’s Family Day Care Scheme will collect, hold, and use that personal information for purposes associated with: providing early childhood education and care services; advocating for the well-being, protection and development of children; documenting children’s learning; managing children’s current or prospective enrolment; providing you with information about our organisation, services and activities via letters, email, SMS and other organisation communication channels; and requesting information from you about our organisation and services via surveys. Direct Marketing: Raina’s Family Day Care Scheme will NEVER share your information with external Direct Marketers. Raina’s Family Day Care Scheme will, from time to time, send you information promoting our services. If you do not wish to receive Direct Marketing from Raina’s Family Day Care Scheme you can opt out by emailing: rainasfdcscheme@gmail.com at any time. We respect your right to choose how your information is used within our service. Prospective Employees: If you apply for a job with Raina’s Family Day Care Scheme we will collect and hold personal information about you relevant to your application for employment, including your name and contact details, resume, employment history, academic records, working with children and police checks, and comments made to Raina’s Family Day Care Scheme about you by your referees. We will use reasonable endeavours to keep such information confidential and if you do not commence employment with Raina’s Family Day Care Scheme, we will destroy such records when no longer required in relation to your application. We reserve the right however to retain for our records any file notes or observations we make in interviews with you or your referees with respect to your qualifications and suitability for a role. Disclosure: Raina’s Family Day Care Scheme will only disclose your personal information for the purpose it was collected or a reasonably expected or related secondary purpose. We may disclose personal information about you or your child to: · Third party service providers, who assist us in operating our business (including credit reporting bodies, collection agencies, legal advisors and technology service providers). We will take reasonable steps to ensure these service providers do not breach the Australian Privacy Principles. These providers may be based overseas or use overseas infrastructure to perform services for us, including in the U.S.A., Singapore and New Zealand. · A purchaser of the assets and operations of our business or a part of it, provided those assets and operations are purchased as a going concern. · Australian Government Agencies, where required to deliver child care and education Services. · Child protection agencies or family support agencies when we reasonably believe that a child is at risk of significant harm, as required by Raina’s Family Day Care Scheme’s Child Protection Policy and Procedure. Raina’s Family Day Care Scheme will not otherwise disclose personal information to a third party for any other purpose without your consent unless it is authorised or required by law. Access and Correction: You may request access to your personal information. Raina’s Family Day Care Scheme will require you to make a request for access in writing directed to the Director or Raina’s Family Day Care Scheme. Raina’s Family Day Care Scheme Staff other than the Director are not generally able to provide you with access. If at any time you believe that Raina’s Family Day Care Scheme’s record of your personal information is incorrect, please let Raina’s Family Day Care Scheme know. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. In some circumstances which are prescribed by the Privacy Act, such as where to do so might put a person at risk of harm or have an unreasonable impact on the privacy of others, Raina’s Family Day Care Scheme may decline access to personal information. If your request for access is denied, Raina’s Family Day Care Scheme will tell you why. Internet: If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures. Information Storage and Security: Personal information collected by Raina’s Family Day Care Scheme will be stored securely in paper form or electronically at Raina’s Family Day Care Scheme’s Office. Raina’s Family Day Care Scheme may store, process or back-up your personal information on computer servers that are located overseas, including through third party service providers who assist us in operating our business. Only authorised Staff from Raina’s Family Day Care Scheme and third-party service providers will have access to your information and this access will be structured in such a way as to ensure the use and disclosure as stated above. We will take reasonable steps to protect any personal information that we hold from unauthorised access, modification, misuse, loss and disclosure. Complaints and Feedback: If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you. If you are not happy with our response, you may complain directly to the Australian Information Commissioner. If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our Director. Postal Address: ATTN: DIRECTOR at Raina’s Family Day Care Scheme, 2 Belleglade Avenue, Bundamba QLD 4304 ​ More Information: For more information about privacy in general, you can visit the Australian Information Commissioner’s website at www.oaic.gov.au .

  • Assessment & Rating | rainasfdcs

    QA 1: Educational program & practice “Curriculum decision making aligned with the principles and practices of the EYLF & MTOP” ​ "Educators ensured that children had a sense of belonging within the environment" ​ "Educators were heard talking and singing to children in their home language" ​ "Educators supported and guided children...by using open ended questioning" ​ "Children were able to make decisions about their learning and their involvement and participation in the program" ​ "Educators were observed encouraging the growth of independence and resilience of children" ​ "Assessment, documentation and evaluation of each child's learning and development demonstrated an ongoing cycle of planning" ​ "Documentation about each child's participation and progress in the program was available to families" QA 2: chilren's health & safety " Educators residences provided space and opportunities for children to rest and relax." ​ "Families are encouraged to provide nutritious food for their children. Displays within each residence included information about healthy lunch box options." ​ "Opportunities for physical activity were provided for in each Educators residence. ​Each residence had an outdoor space, set up with a variety of experiences for children of a variety of ages to engage in active play" ​ "A range of measures are put in place...to protect children from harm and hazard." QA 3: physical environment “Educators residence visited had sufficient space with convenient access between the indoor and outdoor environments" ​ "Resources and equipment were age appropriate. Educators arranged indoor play spaces to provide opportunities for children to participate in individual or small group activities" ​ "Educators residence visited were well maintained and clean including all resources available to children" "Educators residence visited had areas set up to allow for engagement in activities without disruption. Shelving is set up to allow for children of a variety of ages to freely access resources without the assistance of the Educator”​ ​ "Educators are involving children in environmentally sustainable projects to build a sense of responsibility for caring for the environment" QA 4: STAFFING ARRANGEMENTS “Legislative requirements in relation to Educator to child ratios and the number of school age children and children aged less than five years in care were maintained" ​ "Qualification requirements at the service were met at all times" ​ "Coordinators support Educators to find alternative care placements for children when needed" ​ "Interactions and communication between all staff displayed mutual respect, equity and recognition" ​ "Educators work together to examine practice, review outcomes and generate ideas" ​ "Interactions between Educators and children were professional and respectful at all times" QA 5: RELATIONSHIPS WITH CHILDREN “Interactions with children were warm...Educators facilitated opportunities for children to interact and build relationships with" ​ "Educators reassured children by using calm voices, positive facial expressions and regularly offering children comfort" ​ "A range of strategies were utilised to ensure the dignity of each child. Educators demonstrated respect for childrens need for privacy" ​ "Opportunities were provided for all children to learn through social play and collaborative experiences" ​ "Educators modelled strategies for children in relation to maintaining positive interactions with their peers" QA 6: COLLABORATIVE PARTNERSHIPS WITH FAMILIES & COMMUNITIES "Families have opportunities to be involved in the service, make suggestions and contribute to service decisions" ​ "Families have access to current information relation to the service and service operations" ​ "Current information about community services and resources is provided in a variety of accessible forms" ​ "Strategies were in place to support children's positive transition [to school]. Information about how to support and prepare children for the transition into Prep has been provided to Educators" ​ "Strategies and processes were in place to work with family members, specialists or support agencies to plan for the inclusion of all children" ​ "Educators are encouraged to engage with community playgroups, community hubs, local libraries..." QA 7: GOVERANCE & LEADERSHIP "The service philosophy underpins practice and decision making in the service, and was reflective of practice observed during the assessment and rating visit" ​ "Records were kept in accordance with legislative requirements" ​ "The Approved Provider, Coordinators and Office Staff contributed to effective management of the service" ​ "Information and feedback is gathered to inform quality improvements for the service. Families and Educators have the opportunity to contribute to quality improvement planning processes through a range of sources" ​ "Professional development is provided via a range of methods including webinars and at Educator meetings" Back to Top

  • Be You | rainasfdcs

    Raina's Family Day Care Scheme is committed to a whole learning community approach to mental health and wellbeing for Educators, Staff, Families, and Children. ​ What is Be You? ​ Be You promotes mental health and wellbeing, from the early years to 18 years and offers Educators FREE evidence-based online professional learning, complemented by a range of tools and resources to turn learning into action. Be You empowers Educators, helping them to develop valuable mental health skills and knowledge, while also providing an effective model for implementing a whole-learning community approach to mental health and wellbeing. Be You is led by Beyond Blue with delivery partners Early Childhood Australia and headspace. ​ How do I sign up for Be You? ​ To register as an Educator visit: www.beyou.edu.au/register ​ Create your login by filling in your details (name, email, create a password and agree to terms and conditions) and then click button continue. ​ When you get to the second step - What is the name of your early learning service, school or tertiary institution? type in the name of your early childhood education and care service eg. Raina's ​ Click confirm, fill in all required fields and you're ready to get started on your journey to continued professional development as an early childhood educator.

  • What is Family Day Care? | rainasfdcs

    What is Family Day Care? ​ Family Day Care is an integral part of a range of Early Childhood Education and Care services available in Australia. In September 2019, approximately 13,156 Early Childhood Educators worked across 454 registered FDC schemes in major cities, regional and remote areas of Australia (Family Day Care Australia, 2019). Family Day Care Educators are self-employed and provide an approved form of child care for children from the ages of 0-12 years. Set up in their own homes under the management of a scheme, Family Day Care is the only regulated child care setting that is approved to operate 24 hours a day, seven days a week with a maximum of up to 7 children being cared for at any one time. Family Day Care provides an alternative option for families that are wanting a more flexible and tailored approach to education and care. With an adult to child ratio of 1:4 for prior to school children, Family Day Care offers children and families a smaller group environment as opposed to other education and care settings. Family Day Care also provides flexible care arrangements for families during standard/non-standard care hours, before and after school, overnight, weekends, and during the school holidays. What makes Family Day Care unique from other ECEC services?​ ​ Educator can provide education and care for children from birth to 12 years old Educators are available to provide education and care outside standard hours Educators have individual working hours and fee structures Educators are monitored and supported by a Coordination Team Educators are able to provide more one on one interactions with children (1:4) Educators can tailor their curriculum to support each child's unique learning journey ​ ​ ​ Family Day Care Australia. (2019). Family Day Care Australia: Family Day Care Sector Profile. Family Day Care Australia. Retrieved from https://www.familydaycare.com.au/representing-you/sector-profile Back to Top

  • Useful Links | rainasfdcs

    The Australian Children’s Education & Care Quality Authority works with all governments to provide guidance, resources and services to support the sector to improve outcomes for children. (ACECQA - pronounced a-see-kwa) is an independent national authority that assists governments in administering the National Quality Framework (NQF) for children's education and care | www.acecqa.gov.au/national-quality-framework ​ The National Quality Framework (NQF) provides a national approach to regulation, assessment and quality improvement for early childhood education and care and outside school hours care services across Australia. The National Quality Framework (NQF) introduced a new quality standard in 2012 to improve education and care across long day care, family day care, preschool/kindergarten, and outside school hours care services | www.acecqa.gov.au/nqf/about ​ The National Quality Framework ( NQF) comprises of the Education and Care Services National Law and the Education and Care Services National Regulations, the National Quality Standards and the Approved Learning Frameworks ( Belonging, Being and Becoming: The Early Years Learning Framework for Australia (EYLF) & My Time, Our Place: Framework for School Age Care in Australia) | www.acecqa.gov.au/national-quality-framework ​ ​ The Education and Care Services National Law and Education and Care Services National Regulations outline the legal obligations of approved providers, nominated supervisors, and educators and explain the powers and functions of the state and territory regulatory authorities and ACECQA. The Education and Care Services National Law sets a national standard for children’s education and care across Australia.The Education and Care Services National Regulations supports the Education and Care Services National Law by providing detail on a range of operational requirements for an education and care service | www.acecqa.gov.au/nqf/national-law-regulations/national-law | www.acecqa.gov.au/nqf/national-law-regulations/national-regulations The National Quality Standard (NQS) sets a high national benchmark for early childhood education and care and outside school hours care services in Australia. The National Quality Standard (NQS) includes 7 quality areas that are important outcomes for children. Services are assessed and rated by their regulatory authority against the NQS, and given a rating for each of the 7 quality areas and an overall rating based on these results | www.acecqa.gov.au/nqf/national-quality-standard ​ Under the National Law and Regulations, services are required to base their educational program on an approved learning framework. There are 2 nationally approved learning frameworks which outline practices that support and promote children’s learning - EYLF & MTOP | www.acecqa.gov.au/nqf/national-law-regulations/approved-learning-frameworks ​ ​ ​ ​ ​ The Department of Education, Skills and Employment works to ensure Australians can experience the wellbeing and economic benefits that quality education, skills and employment provide| www.dese.gov.au ​ The Department of Education, Early Childhood Education and Care is the regulatory authority responsible for administering the National Quality Framework (NQF) in Queensland. The Department of Education, Early Childhood Education and Care is responsible for approving, licensing and regulating early childhood education and care services in Queensland | www.earlychildhood.qld.gov.au ​ The Child Care Provider Handbook (the Handbook) is a guide to the requirements and responsibilities of child care providers and services that are approved under Family Assistance Law | www.education.gov.au/child-care-provider-handbook ​ Family Day Care Australia is a national peak body which supports the strength and continued growth of the sector in Australia | www.familydaycare.com.au ​ Family Day Care Queensland supports families, educators and service providers in the Queensland Region | www. fdcqld.org ​ Playgroup Australia is a not-for-profit organisation, established in 1984 as the national representative body for playgroup organisations | www.playgroupaustralia.org.au ​ Be You provides educators with knowledge, resources and strategies for helping children and young people achieve their best possible mental health.Be You builds on the success and learnings from five existing programs aimed at promoting social and emotional health and wellbeing for children and young people in the education space: KidsMatter Early Childhood, KidsMatter Primary, MindMatters, Response Ability and headspace | www.beyou.edu.au ​ SunSmart is a multi-faceted program recognised for providing leadership and innovation in ultraviolet radiation (UV) protection. Programs operate in each state and territory of Australia by respective Cancer Councils, all using common principals but tailored to jurisdictional priorities. The sun protection message has expanded to Slip! Slop! Slap! Seek! Slide! | www.sunsmart.com.au ​ The ECA Code of Ethics is a set of statements about appropriate and expected behaviour of early childhood professionals |www.earlychildhoodaustralia.org.au/our-publications/eca-code-ethics ​ The Convention on the Rights of the Child is the most widely ratified human rights treaty in history. It has inspired governments to change laws and policies and make investments so that more children live happier, healther, safer and protected in society | www.unicef.org/child-rights-convention/what-is-the-convention ​ Kidsafe Qld is a not-for-profit, non-government organisation dedicated to the prevention of unintentional injury and injury death in children. Kidsafe Qld provide resources, information and education to parents, carers, early childcare workers, high-school students and others on the hazards children face and what can be done to prevent injuries | www.kidsafeqld.com.au/ ​ Child Wise is a social enterprise that exists to ensure the safety of children and young people in organisations where they spend time. We provide child safety training, consultancy and accreditation services to build the capacity of executives, staff and volunteers to meet state and national child safety standards and principles | www.childwise.org.au ​ Staying Healthy provides educators and other staff working in education and care services with simple and effective methods for minimising the spread of disease. It contains more ‘how to’ advice on procedures and discussing exclusion periods with parents | www.nhmrc.gov.au/about-us/publications/staying-healthy-preventing-infectious-diseases-early-childhood-education-and-care-services ​ Qld Poison Information Centre provides the general public and health professionals of Queensland with prompt, up-to-date and evidence- based clinical information and advice to assist in the management of poisonings and suspected poisonings | www.childrens.health.qld.gov.au/chq/our-services/queensland-poisons-information-centre ​ The Australian Government has provided families with a range of support payments to help you with the costs of raising children. Family Tax Benefit and Parenting Payment can help with the cost of raising children, Rent Assistance and Telephone Allowance can make household costs easier, Child Care Subsidy helps with the cost of approved child care. Additional Child Care Subsidy gives some families extra help with child care fees | www.servicesaustralia.gov.au/individuals/subjects/payments-families ​ Child Care Subsidy helps families with the cost of approved child care. Centrelink pays this subsidy directly to child care providers to reduce the fees parents pay out of pocket. The Child Care Subsidy commenced in July 2018 to replace the Child Care Benefit (CCB) and Child Care Rebate (CCR) with a single, means-tested subsidy. 5 per cent (5%) of your weekly Child Care Subsidy entitlement will be withheld unitl the end-of-year reconciliation after the end of each financial year. | www.education.gov.au/child-care-subsidy-0 ​ If you’re eligible for Child Care Subsidy you may be able to get extra help with the cost of approved child care through the Additional Child Care Subsidy. To qualify for this additional payment on top of your Child Care Subsidy you need to be an eligible grandparent getting an income support payment, or and parent or caregiver transitioning from certain income support payments to work or a parent or caregiver experiencing temporary financial hardship. Additional Child Care Subsidy provides extra help with the cost of approved child care for up to 13 weeks. You can get up to 100 hours of subsidised child care per fortnight. To receive this additional payment you must have experienced temporary financial hardship due to an event in the last 6 months and have a substantially reduced ability to pay your child care fees. Families must apply for Additional Child Care Subsidy directly via Centrelink | www.servicesaustralia.gov.au/individuals/services/centrelink/additional-child-care-subsidy ​ Child Care Subsidy (CCS) Calculator was developed for Australian parents to estimate their possible Child Care Subsidy payment amount from the Australian Government and out-of-pocket child care costs when using Centre Based Day Care, Family Day Care or Outside School Hours Care | www.childcaresubsidycalculator.com.au ​ Medicare is Australia’s universal health insurance scheme. It guarantees all Australians (and some overseas visitors) access to a wide range of health and hospital services at low or no cost. Australians make more than 150 million visits to a GP every year. Medicare — our public health insurance system — helps pay for these visits | www.servicesaustralia.gov.au/individuals/medicare ​ Immunisation History Statements are a listing of all your vaccinations recorded on the Australian Immunisation Register (AIR). The AIR is a national register that records vaccines given to people of all ages in Australia. If you can’t use Medicare online, your vaccination provider can print your immunisation history statement for you.You can also call 1800 653 809 and ask us to send your immunisation history statement to you. It can take up to 14 days to arrive in the post | www.servicesaustralia.gov.au/individuals/services/medicare/australian-immunisation-register ​ The Australian Government announced the new Early Childhood Education and Care Relief Package . From Monday 6 April 2020 weekly payments will be made directly to early childhood education and care services in lieu of the Child Care Subsidy and the Additional Child Care Subsidy, to help them keep their doors open and employees in their jobs | www.dese.gov.au/covid-19/childcare/childcare-faq ​ If you or your child need urgent after hours medical care contact Health Direct After Hours GP Helpline, a government funded free service that allows patients to talk to a nurse. Based on the caller's symptoms the nurse can transfer the caller to an after hours GP. Health Direct does not provide medication or home visits. www.healthdirect.gov.au | 1800 022 222 ​ www.housecalldoctor.com.au | 1 3 55 66 www.hellohomedoctor.com.au | 134 100 www.homedoctor.com.au | 13 7425 ​ Belonging, Being and Becoming: The Early Years Learning Framework for Australia (EYLF) My Time, Our Place: Framework for School Age Care in Australia Back to Top

  • Become an Educator | rainasfdcs

    ​What do I need to register as an Educator with Raina's Family Day Care Scheme? PRODA (Provider Digital Access) ID Current Australian Driver's Licence and Registered Vehicle Certificate III in Early Childhood Education and Care or Diploma in Early Childhood Education and Care Working with Children Check - Blue Card Current First Aid + CPR Certifications Australian Business Number (ABN) Family Day Care Insurance (willing to obtain prior to starting) Medical Clearance from Family Doctor Approval from Owner/Real Estate Agent National Police Check ​ To apply online: ​ Check openings to register under Raina's Family Day Care Scheme via our Facebook Page and select the JobActive link to apply. FACEBOOK @rainasfdcscheme ​ To apply manually: ​ If you would like to submit a manual application please send us an email along with your current cv to admin@rainasfdcs.com.au ​ Monday to Friday (9:00 am - 5.00 pm) business support and 24-hour emergency line Registered Be You learning community and SunSmart ECEC service Educator Meetings (via ZOOM and in-person) Monthly home visits and reports from Coordination team Yearly home safety checks from Coordination team New child/family enrolment support from Coordination team Flexible work schedule and hours Educational resources, giveaways and competitions Educational program and practice one on one tailored support with Coordinator Educational L eadership one on one zoom sessions and loom recordings throughout the year Connections to reputable professional development sources and in-house training opportunities Quarterly Magazine in-house subscription Educator USB (with forms to remain compliant with National Laws and National Regulations) Management of third party software system (processing of timesheets, registration of children) Online Documentation Portal for Educators (0-5yrs) Online filling and management of forms / paperwork Back to Top